Depends on whether water is still coming in. Active source, burst pipe, dead sump pump, backed-up drain: a plumber shuts it down. But that is where the plumber’s job ends. Nobody on a plumbing truck is extracting a hundred litres of water from your carpet or setting up structural drying, and the damage clock is running either way.

For most Calgary basement floods you need both, and the restoration call is the urgent one. Nonstop Restoration handles everything after the source is controlled: extraction, drying and dehumidification, moisture monitoring, anti-microbial treatment, and the documentation your insurer needs, cause of loss, moisture readings, photos, equipment logs. One call to (403) 620-8489 and we coordinate with your plumber and your adjuster so you are not managing three contractors during the worst week of your year.